Swansea Dementia Hwb opens at The Quadrant Shopping Centre

17th February 2022

We are so excited to welcome our latest unique pop-up information shop, Swansea Dementia Hwb, led by local voluntary group, Dementia Friendly Swansea.

Dementia Hwb will be with us for the next five weeks, will be located near the Bus Station entrance to the centre. It will open from 11:00-15:00, 7 days a week, and will act as a drop-in centre for carers and those living with dementia to seek support and advice.

The latest addition to our centre will be staffed by volunteers from Dementia Friendly Swansea, including former carers; individuals will receive invaluable support from those that have first-hand experience of dementia.

Private drop-in sessions will also be available, with specialists in key areas from Occupational Therapy, Carers Support, Advocacy, and supporting a loved one living in a Care Home.

Former carer and founder of Dementia Friendly Swansea, Hannah Davies, said: “Having a loved one diagnosed with a type of dementia is world-rocking but having the right support at the right time can make it all so much better.

“Looking after Mum felt like we lurched from one crisis to another for 10 years but seeing all this information, and the available support to help everyone involved, makes you realise that life with dementia doesn’t need to be a constant struggle. I hope people will drop in to see us at the Dementia Hwb and find out what could help them and their loved ones, with information available for every stage of the Dementia journey.”

Lisa Hartley, centre manager at The Quadrant Shopping Centre, said: “This isn’t just an important addition to the Quadrant, but for Swansea as a whole. Over 50,000 people in Wales are currently living with dementia and it is not always easy knowing where to turn for advice and support. This shop will offer a relaxed environment, so individuals feel at ease asking for the support they need.

“Just recently, our security, cleaning and management staff have all undergone Dementia Friends training, ran by the Alzheimer’s Society Cymru. This training helps our team recognise shoppers that may need additional assistance due to dementia. It is important that as a large city centre destination we make it as safe as possible for our shoppers to enjoy a day of shopping.”

Swansea Dementia Hwb is a co-production with Dementia Friendly Swansea, and Swansea Bay University Health Board, Swansea Council, Swansea Carers Centre, Alzheimer’s Society Cymru, Age Cymru West Glamorgan, University Wales Trinity St David’s, Swansea University.